thexchange quality index
TQI by Arbinet indicates the number of minutes a buyer can expect to complete via a seller route on thexchange. Matched "quality first" orders are prioritized in the voice on thexchange route plan by highest to lowest TQI.
This maximizes the number of minutes a buyer and seller complete on thexchange.
- TQI is the number of minutes a buyer could expect from 1,000 call attempts, based on thexchange verified data for the sell route
- TQI = ASR x ACD x 1,000
- TQI is displayed on MarketView
Sample View
